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2022075391301 Robert W. Baird & Co. Inc. CRD 8158 Hefren-Tillotson, Inc. CRD 53 AWC vr.pdf

From June 30, 2020, through September 29, 2022, Hefren-Tillotson’s representatives recommended that 432 customers open “Portfolio Review” accounts, which charged customers commissions plus an extra fee in exchange for certain services, such as financial planning, that these customers were already receiving in connection with other accounts. These customers paid $557,830.64 in unnecessary fees as a result of these recommendations.