Hearing Locations & Contacts
FINRA offers 69 hearing venues, including at least one in each state of the United States and one in San Juan, Puerto Rico and Washington, DC. The map below indicates the hearing locations and the Dispute Resolution Services regional office that administers cases for those locations. Depending on caseload demands, Dispute Resolution Services may assign cases in certain hearing locations to a different regional office.
Contact Information
Effective August 2, 2021, all FINRA hearing locations are open for in-person proceedings. FINRA is committed to taking measures to ensure each hearing location is safe for the hearing participants. Please take a moment to review our Safety Protocols for In-Person Hearings.
Equipment and other services vary by location. Please contact your Case Administrator at least one week before the evidentiary hearing to see what equipment and services are available.
Based on the advice of the U.S. Postal Inspection Service, FINRA no longer opens or accepts letters or packages lacking senders' names and return addresses. Please be sure when sending mail to FINRA that your name and return address are clearly legible.
Northeast Regional Office
FINRA Dispute Resolution Services
Brookfield Place
200 Liberty Street
New York, NY 10281
(212) 858-4200 (Monday – Friday, 9–5 ET)
Email
Our New York City office administers hearings held in the following cities:
- Albany, NY
- Augusta, ME
- Boston, MA
- Buffalo, NY
- Hartford, CT
- Jersey City, NJ
- Manchester, NH
- Montpelier, VT
- New York, NY
- Philadelphia, PA
- Providence, RI
- Syracuse NY
- Wilmington, DE
Leadership
Katherine Bayer
Regional Director
(212) 858-4382
Bola Aguda
Associate Regional Director
(212) 858-4707
Erin Jett
Regional Manager
(212) 858-4103
Makenzie Holahan
Associate Regional Manager
(561) 443-8139
Case Administrators
Arbitration
Alejandra Candelario
(212) 858-4356
Christal Dolly
(212) 858-4344
Leonie Feliciano
(212) 858-3928
Richard Sterlin
(212) 858-4724
Mediation
Mara Weinstein
(212) 858-4384
Midwest Regional Office
FINRA Dispute Resolution Services
55 West Monroe Street
Suite 2600
Chicago, IL 60603-1002
(312) 899-4440 (Monday – Friday, 9-5 CT)
Email
Our Chicago office administers hearings in the following cities:
- Bismarck, ND
- Charleston, WV
- Chicago, IL
- Cincinnati, OH
- Cleveland, OH
- Columbus, OH
- Dallas, TX
- Des Moines, IA
- Detroit, MI
- Houston, TX
- Indianapolis, IN
- Kansas City, MO
- Little Rock, AR
- Louisville, KY
- Milwaukee, WI
- Minneapolis, MN
- Oklahoma City, OK
- Omaha, NE
- Pittsburgh, PA
- Rapid City, SD
- St. Louis, MO
- Wichita, KS
Leadership
Carolann Gemski
Regional Director
(312) 899-4440
Khoi Dang-Vu
Associate Regional Director
(312) 899-4440
Alma Toplic
Regional Manager
(312) 899-4440
Susan Zavis
Associate Regional Manager
(312) 899-4440
Case Administrators
Arbitration
Terresa Byrd
(312) 899-4613
Felicia Fox
(312) 899-4424
Elizabeth Muldoon
(312) 899-4425
Mediation
Narielle Robinson
(561) 447-4927
Southeast Regional Office
FINRA Dispute Resolution Services
5200 Town Center Circle
Tower 1, 2nd Floor
Boca Raton, Florida 33486
(561) 416-0277 (Monday-Friday, 8-5 ET)
Email
Our Boca Raton office administers hearings in the following cities:
- Atlanta, GA
- Baltimore, MD
- Birmingham, AL
- Boca Raton, FL
- Charlotte, NC
- Columbia, SC
- Jackson, MS
- Jacksonville, FL
- Memphis, TN
- Nashville, TN
- New Orleans, LA
- Norfolk, VA
- Orlando, FL
- Raleigh, NC
- Richmond, VA
- San Juan, PR
- Tampa, FL
- Washington, DC
Leadership
Manly Ray
Regional Director
(561) 447-4939
William Cassidy
Associate Regional Director
(561) 447-4900
Jennifer LaMont
Regional Manager
(561)447-4913
Diana Roberto
Associate Regional Manager
(561) 447-4911
Case Administrators
Arbitration
Matthew Anderson
(561) 447-4902
Cassandra Bartlett
(561) 362-7901
Steeve Encaoua
(561) 362-7933
Mediation
Narielle Robinson
(561) 447-4927
Western Regional Office
FINRA Dispute Resolution Services
300 South Grand Avenue
Suite 1700
Los Angeles, CA 90071
(213) 613-2680 (Monday – Friday, 8–5 PT)
Email
Our Los Angeles office administers hearings in the following cities:
- Albuquerque, NM
- Anchorage, AK
- Boise, ID
- Cheyenne, WY
- Denver, CO
- Helena, MT
- Honolulu, HI
- Las Vegas, NV
- Los Angeles, CA
- Phoenix, AZ
- Portland, OR
- Reno, NV
- Salt Lake City, UT
- San Diego, CA
- San Francisco, CA
- Seattle, WA
Leadership
Laura McNamire
Regional Director
(213) 613-2678
Joseph Jeong
Associate Regional Director
(213) 613-2641
David Newson
Regional Manager
(213) 613-2693
Maria Reyes
Associate Regional Manager
(213) 613-2644
Case Administrators
Arbitration
Brooke Cavanaugh
(213) 613-2627
Shubhangi Nangunoori
(213) 229-2343
Cody Neftin
(213) 229-2309
Bruna Scotti Abreu
(213) 229-2398
Mediation
Mara Weinstein
(212) 858-4384
FINRA DRS Senior Leadership
Richard Berry
Executive Vice President and Director of DRS
(212) 858-4307
Todd Saltzman
Senior Vice President and Deputy Director of DRS
(212) 858-4273
Katherine Bayer
Northeast Regional Director
(212) 858-4382
Shannon Bond
Senior Director, Case Administration, Operations and Staff Training
(312) 899-4442
Carolann Gemski
Midwest Regional Director
(312) 899-4440
Leslie Leutwiler
Senior Director, Neutral Management and Quality Control
(212) 858-4136
Laura McNamire
Western Regional Director
(213) 613-2678
Manly Ray
Southeast Regional Director and Director of Mediation
(561) 447-4939
James Schroder
Associate Vice President, Product Management
(561) 447-4321